Print Page | Contact Us | Sign In | Join
2017 Convention - Speakers
Share |

Coding Roundtable: ICD-10-CM Official Guidelines for Coding and Reporting, Section I

Beatrice Avila photo

Beatrice Avila, MEd, RHIA, CCSP

Alamo AHIMA Board, Alamo AHIMA

Beatrice Avila has over twenty years of experience in the healthcare field, learning skills within the realms of health information, coding, billing, medical records, and educating. She has been a member of AHIMA since 1995 and currently holds the credentials of RHIA and CCSP. She has been selected as one of six individuals nationally to service on the panel for the AHIMA CCSP exam committee. In addition to he r career and longstanding support of AHIMA, Beatrice is an advocate for higher education and giving back to the profession by volunteering her time to the local, state, and national associations. Beatrice obtained her Masters of Education from Concordia University and is an alumni of Texas State University where she holds her Bachelors in HIM and has obtained her Associates in HIT from St. Philip's College.

 

Patricia Lamson photoPatricia Lamson, RHIT

Alamo AHIMA Board, Alamo AHIMA

Patricia Lamson is an Outpatient Coder for the Baptist Health System in San Antonio. She graduated from St. Philip's College and quickly attained her RHIT. She has also recently received her Bachelor's degree in Health Information Management. Patricia has sat on the board of the Alamo AHIMA as Treasurer for three consecutive years and plans to continue supporting her chapter.

 

Sylvia Alcala photo

Sylvia Alcala

Alamo AHIMA Board, Alamo AHIMA

 

 

 

 

 

Betty Schulte photo

Betty Schulte, RHIT, CCS, CCS-P

Alamo AHIMA Board, Alamo AHIMA

Betty has over 17 years of experience in the health information industry. She completed her Registered Health Information Technologist certification in 1999 through the American Health Information Management Association. She started her HIM career at Medina Regional Hospital in Hondo, Texas as a coder in 2000. She went on to complete her Certified Coding Specialist and CCS-Physician certifications in 2004.

Betty joined iMedX in 2005 as a coding specialist and moved into management in 2009 as their first Team Lead. In the years following she served in various roles such as Coding Manager, Senior Coding Manager, Vice President, and currently serves as President of the Coding Compliance & Quality Division. Betty is instrumental in providing guidance and direction needed to keep the iMedX coding division running as a full service, technology-based division.

Betty is an active member of AHIMA, TxHIMA, and AAHIMA. She also serves the HIM community as a presenter at state conventions and volunteers on several WHIMA committees. She is currently serving as the AAHIMA President for 2017.

 

Abstract

Coding roundtable for ICD-10-CM where coders will enhance their knowledge in the key area of the ICD-10-CM Official Guidelines for Coding and Reporting focusing on Section one. Provide resources to continue improving the skill sets in coding of ICD. Understand the changes to ICD-10-CM; OGCR Section I. Determine when the Official Guidelines for Coding and Reporting became effective for 2017. Identify who the four cooperating parties are that approve the ICD-10-CM OGCR. Provide a panel of subject matter experts in ICD-10-CM to answer questions and/or provide resources to assist coders in the field.

 

Purpose

To enhance the TXHIMA convention attendees knowledge in the area of coding of ICD-10-CM related to coding guidelines.


Texas Legislative Update

Nora Belcher photo

Nora Belcher

Executive Director, Texas e-Health Alliance

Nora Belcher is the Executive Director of the Texas e-Health Alliance, a non-profit advocacy group that she started in 2009 to give health information technology stakeholders a voice in public policy. The Texas e-Health Alliance serves as the state's leading advocate, from local communities to the national level, for the use of information technology to improve the health care system for patients. Prior to starting the Alliance, Ms. Belcher worked in the private sector as a consultant advising health information technology companies on how to do business with government. She also served in Governor Perry's office for five years as deputy director in the Governor’s Office of Budget, Planning and Policy, where she was responsible for managing the policy and budget issues for the Texas health and human services system. Ms. Belcher holds a bachelor’s degree in government from the University of Texas at Austin and owns a hardcover first edition of Game of Thrones. 

Abstract

The 2017 session of the Texas Legislature was a very busy one for the health information technology community. Legislators considered a host of policy topics, such as how to properly regulate telemedicine, how to advance interoperability while protecting the privacy of health care data, and how to respond to cybersecurity threats. Providers, vendors, and other stakeholders were debating these issues too, while dealing with the most significant financial, structural, and policy changes to their environment in decades. In this session, Nora Belcher, executive director of the Texas e-Health Alliance, will review legislative activity related to health information technology, discuss how HIT issues are perceived by state legislators and regulators, and provide HIM professionals with insights on how these topics will affect their work and personal lives.

 

Purpose

Provides the TxHIMA attendees with a summary of health information technology related legislation considered and passed during the 2017 session of the Texas Legislature.


Compliance with Patient-Generated Health Data and Telemedicine

Rita Bowen photo

Rita Bowen, MA, RHIA, CHPS, SSGB

Vice President, Privacy, Compliance and HIM Policy, MRO

In her role as Vice President of Privacy, Compliance and HIM Policy, Bowen ensures new and existing client HIM policies and procedures are to code. Bowen also serves as the company’s Privacy and Compliance Officer (PCO). Bowen has more than 40 years of experience in Health Information Management (HIM), holding a variety of HIM director and consulting roles. Most recently, she was Senior Vice President and Privacy Officer for HealthPort, Inc., now known as CIOX Health. Bowen is an active member of the American Health Information Management Association (AHIMA), having served as its President and Board Chair, as a member of the Board of Directors, and of the Council on Certification, and currently sits on the AHIMA Foundation Board of Directors. She has been honored with AHIMA’s Triumph Award in the mentor category; she is also the recipient of the Distinguished Member Award from the Tennessee Health Information Management Association (THIMA). Bowen is an established author and speaker on HIM topics and has taught HIM studies at Chattanooga State and the University of Tennessee Memphis. Bowen holds a Bachelor of Medical Science degree with a focus in medical record administration and a Master’s degree in Health Information/ Informatics Management Technology.

Abstract

This session will discuss the benefits and compliance risks of integrating patient-generated health data and telemedicine information into patient records, describe the variables health information management professionals should consider when this integration of information occurs, and outline an Information Governance strategy, which will help provider organizations remain compliant with privacy and security regulations while integrating, utilizing and sharing patient-generated health data and incorporating the benefits of telemedicine.

 

Purpose

This session will discuss the benefits and compliance risks of integrating patient-generated health data and telemedicine into patient records.


Initiating and Sustaining Change in the Ambulatory Care Setting

Sherie Bray photo

Sherie Bray

Clinical Operations-RN, UT Physicians

Sherie Bray is a charter member of the COACH (Coordinated Operational And Clinical Help) team with UT Physicians, a large physician practice plan located in Houston, Texas. This team is responsible for driving strategy and success of continuous improvement efforts. As an RN for 27+ years she has extensive experience in management, implementation of large projects, training and providing support to clinical staff and providers at all levels and many areas of health care including ambulatory, long term acute care and acute care.

 

Kimberly Alleman photo

Kimberly Alleman

Clinical Operations-RN, UT Physicians

Kimberly Alleman is serving as a clinical operations consultant at UT Physicians-Houston. Kimberly entered the profession of nursing in 1996 after first serving as a medic in the Army National Guard. Her career includes experience in various areas of patient care, clinical leadership and staff development. She began at UT Physicians in 2013 as the Manager of Staff Development, successfully spearheading the restructuring of the organization’s onboarding program. In 2014, she transitioned into a consulting role as a member of the Coordinated Operational And Clinical Help (COACH) team, which focuses on the optimization of clinical workflows, standardization of processes and leadership support. In addition to her work on the COACH team, Kimberly is the Chair of the Forms committee and is actively involved in the Policy and Procedure steering committee. She serves as a member of the American Academy of Ambulatory Care Nurses and is Lean Six-Sigma certified.

 

William Murphy

Clinical Operations-Business, UT Physicians

Will Murphy is an clinic operations consultant at UT Physicians. He graduated from Texas Christian University with a BBA in Management and from the University of Texas Health Science Center at Houston with an MPH in Healthcare Management. Prior to his current position, Will served in a variety of departments at United Surgical Partners International (USPI), including Corporate Strategy, Electronic Health Records, Human Resources, and Operations of USPI surgery centers. He then transitioned to UT Physicians to develop, implement, and lead practice transformation projects funded through the Medicaid 1115 Waiver and partnerships with managed care organizations. His specialties in his current role include healthcare delivery transformation, leadership development, employee satisfaction, and inter-organizational partnerships. He has managed a large community-based, multi-specialty outpatient clinic, established and disseminated best practices for patient portal enrollment, and led the opening of two community health & wellness centers. He is proud to be a part of his current team, and has an unhealthy obsession with trying new foods.

Abstract

This session will focus on the infrastructure development of the UT Physicians’ practice plan over the last four years. During this time, the practice plan has experienced rapid growth and an increase in regulatory quality measure requirements. The lag between rapid expansion and infrastructure development created a major challenge for the organization. As a result, key areas required the provision of new processes and tools in order to support organizational growth and quality-driven patient care. UT Physicians has advanced in overall patient satisfaction scores, standardized workflows, employee satisfaction, and regulatory standard compliance. The strategies utilized to support successful outcomes entailed the execution of a super user program, the integration of EHR and Practice Management training, and the implementation of document management procedures. These organizational initiatives accomplished by UT Physicians have allowed the practice plan the ability to pursue Patient Care Medical Home (PCMH) certification and meet required ACO quality measures. 

Purpose

The purpose of this presentation is to share tools developed to manage UT Physicians' changes and support our initiatives.


DART Hits the Bullseye: A CDI Coding Collaborative

Madhura Chandak photo

Madhura Chandak B

Executive Director - Clinical Integration, John Peter Smith Health Network

Ms. Madhura Chandak B is a data and results-driven professional with extensive clinical and business operations experience, established leadership in revenue cycle management, Lean Six Sigma Black Belt (LSSBB) certification, continuous quality improvement (CQI) and passion for service excellence. She has a strong clinical background as a Physical Therapist. In her current role, Madhura has the responsibility for planning, organizing and implementing the clinical integration and health information management process to improve efficiency and clinical quality. She takes great pride in building and leading diverse interdepartmental teams to accomplish strategic initiatives in process efficiency, Electronic Health Record (EHR) optimization and health care quality improvement. Madhuraa’s graduate degrees are in Physical Therapy and Health Services Administration. She is a Fellow with the American College of Healthcare Executives (FACHE). In the community, she serves as an active member of a non-profit organization Mid Cities Mothers of Multiples (McMoms) and actively participates in Leadership Colleyville which inspires community leadership. Born and raised in India, Madhura is passionate about world travel and soulful music. She lives in the Dallas Fort Worth metroplex with her husband. They are the proud parents of three-year old twin boys.

 

Cynthia Navarro photo

Cynthia Navarro, RHIT, CCS

Inpatient Coding Auditor, JPS Health Network

Cynthia Navarro is the Inpatient Coding Auditor at JPS Health Network. She is a RHIT and holds her CCS credential. She has an extensive and varied background in coding and auditing with 10+ years of experience. In her own words – “I have previously worked in a similar capacity for a large healthcare network and find it extremely rewarding to now work in the HIM arena as an auditor. It allows me to share my knowledge base with the coding team. My work has a direct impact on the quality scores of my hospital. I have an interest in CDI and how it relates to coding.

Abstract

This presentation will focus on the JPS CDI & Coding teams’ collective journey to high reliability. Operational, financial and cultural instability had created a state of unrest within these teams. DART - DRG Analysis and Review Taskforce was deployed as a high intensity, critical intervention to address these challenges. The presentation highlights how these teams emerged successfully from a rock-bottom situation. It’s a heartwarming story of team integration and the joys of teaming. The experience is augmented by learning about tools such as voice of the business, voice of the customer, audit findings, top-talent recruitment, robust data analytics, data-driven decision making, actions plans and collaborative taskforce roll out leading to a shared sense of ownership. DART has boosted the teams’ morale, mutual respect and empowerment. The enterprise is benefitting from optimum revenue integrity. The tale underscores the significance of “psychological safety” while leading change with a diverse workforce. 

Purpose

The purpose of this presentation is to share a spectacular tale of teaming success showcased by CDI and Coding by collaboratively engaging in the DRG Analysis and Review Taskforce (DART).


HIM Professional Competencies and Workforce Development: Harnessing the Power of ONE!

Bindu Chawla photo

Bindu Chawla

Director - Domestic and Global Coding Operations, Comforce Health

Bindu Chawla is Director - Domestic and Global Coding Operations for Comforce Health. She currently holds the following credentials RHIA, CCS and CPC and is an AHIMA ICD 10 CM PCS Train the trainer. Chawla started as a coder and coding became a passion especially early in her coding career when she was introduced to the larger impact of coding. She has a deep commitment to HIM and a passion to contribute to this fast paced industry.

Abstract

This presentation will focus on strategies and tools to integrate both global and domestic HIM teams as “ONE” to deliver consistent top quality HIM services to clients across the nation. It attempts to explore some of the challenges and showcases solutions to overcome those challenges through a quality focused service that expands to include all aspects of coding, auditing and end to end revenue cycle services. This presentation will highlight strategic thought process for workforce development, engagement ongoing education and how to effectively utilize resources from “ONE” bucket for seamless service. The case study reflects how having the right people at the right places make an impact on the team’s performance as a whole, and how “ONE” well serviced client at a time can result in increased confidence and capacity to do more and do better. Harness the power of “ONE” to effectively serve many. 

Purpose

Provide strategies and tools to integrate both global and domestic HIM teams as “ONE” to deliver consistent top quality HIM services to clients across the nation.


Character-Driven Success

Beverly Chiodo photo

Dr. Beverly Chiodo

Business Educator, Southwest Texas State University

Dr. Beverly Chiodo is a business educator at Southwest Texas State University. She is also a consultant and seminar speaker for professional organizations, community programs, and industry. Dr. Jerome Supple, President of SWT, said, "She has won every teaching award this university has to offer." Additionally, she has received state and national recognition for her teaching including National Business Teacher for 1997 by the National Business Education Association. She has also been "Hero of the Day," on CBS national TV program, This Morning. She has a Ph.D. from Texas A&M University, an MBA from Texas Tech University, and a BBA from Baylor University. Dr. Chiodo has been published in numerous journals, and has clients that range from Fiesta Texas to the Texas Attorney General. She has been recognized as one of the top professors in the state of Texas.

Abstract

Enlarge your understanding of what makes communication powerful and effective and challenge yourself with a new perspective on how to motivate others to excellence. As you participate, laugh, and refine your ability to speak and write, you will learn to influence and motivate others.


If Not You, Who? How to Crack the Code of Employee Disengagement in Healthcare

Jill Christensen

Founder & President, Jill Christensen International

Jill Christensen has served as the head of global Internal Communications at both Avaya and Western Union. She has a Six Sigma Green Belt, authored the best-selling book, If Not You, Who? Cracking the Code of Employee Disengagement, and works with the best and brightest leaders around the world to improve productivity, customer satisfaction, and revenue growth. With three decades of executive consulting, speaking, and most importantly, real-life, in-the-trenches global Fortune 500 business experience, Jill’s view is radically different. She shares with listeners that although HR “owns” culture change, they do not own culture change. Employees will not re-engage unless senior leaders and supervisors fundamentally change the way they manage the company and their teams. Companies such as AT&T, Alcatel/Lucent, ARROW, Crocs, Orica Mining, Novartis, CSG International, TIAA, ACT, and numerous U.S. cities and non-profit organizations have partnered with Jill to realize extraordinary business results.

Abstract

One of the best ways to drive clinical excellence, improve the patient experience, and ensure their return if they need care again is to ensure your employees are engaged. As Towers Watson’s research shows, when you create an engaging work experience in healthcare, it improves patient satisfaction and quality of care outcomes. Currently, however, this is a challenge for many U.S. healthcare providers: - 56 percent of healthcare workers are disengaged. - 43 percent of these disengaged workers are seeking other employment options. How do you inspire employees to get off the sidelines and get into the game? Best-selling author and Employee Engagement Expert Jill Christensen has uncovered four simple principles to turn your disengaged workforce into a unified high-performing team, resulting in increased patient satisfaction, employee productivity and retention, profits and government reimbursements. Jill’s process has been used by companies in eight different industries, and each organization realized a one-year increase in employee engagement between four and 11 points. A two-point increase is considered statistically significant.

 


Data Analytics

Susan Fenton, PhD, RHIA, FAHIMA

President - TxHIMA, Associate Dean for Academic Affairs and Assistant Professor - UTHealth School of Biomedical Informatics

Susan H. Fenton, PhD, RHIA, FAHIMA, is Associate Professor and Associate Dean for Academic Affairs at the University of Texas Health Science Center at Houston (UTHealth) School of Biomedical Informatics. Dr. Fenton teaches health informatics standards and health informatics safety and security, among other topics. Dr. Fenton has served as PI for various grants, including a recently awarded $1 million ONC Curriculum Development and Training grant, a $5.4 million university-based training grant from the Office of the National Coordinator and a $900,000, 2-year health IT workforce research and training grant from the Texas Governor’s Office. The textbook, “Introduction to Healthcare Informatics,”which Dr. Fenton co-authored with Sue Biedermann, was published by AHIMA Press in July of 2013. Dr. Fenton has worked in the health information management field for nearly 30 years as a researcher, practice leader, and academician. Among other honors, Fenton has received the 2012 AHIMA Triumph Award for Research. She holds a PhD in Health Services Research from the Texas A&M School of Rural Public Health, an MBA from the University of Houston, and a BS in Health Information Management from UTMB Galveston. 

Abstract

HIM professionals will learn methods for cultivating the essential skills for effective healthcare data analysis. Topics explored will include structured vs. unstructured data, structured data types, the data dictionary, Baysian logic, basic biostatistics, and data visualization. Tools will also be described. 

Purpose

To introduce skills, tools, and methods for effective data analysis.


P4: People, Processes, Perceptions and ?

Helen George photo

Helen George

Principal Consultant, StepSix & Associates

Ms. George is a Project Management Professional with over twenty years experience within the healthcare industry and 28 years experience in Leadership and development within the U.S. Army. A dual career in both industries created synergies resulting in advanced leadership and project management skill- set. Ms. George is also serves as a Lieutenant Colonel in the U.S. Army Reserve. She is highly sought after for her expertise in process improvement, human relations training and as project manager in multiple industries to include Health Information Management, Diversity and Equal Opportunity. Ms. George currently serves as a Strategic Advisor for the Equal Opportunity Program for the Military Intelligence Readiness Command located at Ft. Belvoir, Virginia. Since then she has held a variety of command and staff positions in the U.S. Army Reserve. Core competencies include strong organizational, management, problem solving, decision- making, conflict management and excellent communication skills. Work experience includes proven track record in process improvement initiatives, Health Information Management, project management, Electronic Health Records (EHR) Implementation, consulting, sales, marketing, end user training and development, clinical optimization, EMR benefit realization, system implementation, information technology, CIS Vendor Analysis, process re-design, HIM Optimization, HIPAA Strategy and Impact Assessments. As a Department of Defense Certified Mediator, Ms. George has exemplary skills in utilizing alternative dispute resolution techniques. Ms. George is a resident of the State of Texas and is the founder and Principle Consultant/Advisor of StepSix and Associates.

Abstract

StepSix proposes a three-part training program consisting of Workplace Assessment and Human Relations Dynamics and Process Improvement and Redesign Initiatives. The workgroup session and training can be furthered tailored to meet your specific time requirements. Prior to commencing training, StepSix will conduct a climate assessment and process review to further understand specific issues with core group. This assessment phase will allow StepSix to refine its training curriculum to particular issues that our client must address in both the workplace and in the community. Data from the assessment phase can also be used to develop additional training to be utilized in sustainment refresher training. Assessment Phase Our client will engage in a Workplace assessment and function analysis, as these assessment efforts are necessary for shaping the training curriculum to the environment. Climate Assessment: The climate assessment process will allow us to examine and explain the common rules of behavior and underlying beliefs of the client organization. It identifies sources of tension and leverage points that shape culture. StepSix will utilize interviewing and survey techniques to obtain critical information. The client will have the opportunity to review survey and interview instruments prior to implementation. D.i.S.C will be the instrument utilized for the assessment Core Processes: To support the understanding of organizational behavior, StepSix will conduct an analysis to determine whether the processes, policies and procedures of the client/organization ensure the full contribution of all elements. This will consist of a review of documented policies, handbooks, rules and regulations and any other materials supporting the diversity mixture under review.

 


Future of Health Information Exchange in Texas

George Gooch photo

George Gooch

CEO - Texas Health Services Authority

George Gooch is the CEO for the Texas Health Services Authority (THSA), a public-private partnership which operates HIETexas — a network of health information exchanges that allows a patient’s information to be exchanged across Texas and with state and federal data sources. George received a legal masters in health law from the University of Houston Law Center and is certified in health care privacy compliance by the Health Care Compliance Association. Before joining the THSA, George worked as a healthcare fraud and abuse attorney in Houston, and as a healthcare policy analyst for the Texas Senate Committee on Health and Human Services.

Abstract

This presentation will address the current and future state of health information exchange in Texas, which consists of a network of local health information exchanges, HIETexas (the state-level HIE), state agency trading partners, and other national networks (e.g., CommonWell, Carequality, eHealth Exchange) that affect the HIE environment. The presentation will also address the recent change in technical model made to HIETexas, and how HIE in Texas will move forward into the future.

 


CDI Evolution 2017...The Road to Risk Adjustment & Quality Measurement

Pamela Hess photo

Pamela C. Hess, MA, RHIA, CCS, CDIP, CPC

Managing Director, CDI, himagine solutions, Inc.

Pamela C. Hess is the Managing Director, CDI at himagine Solutions Inc. She is a nationally recognized expert in Health Information Management with extensive healthcare experience in revenue cycle operations, clinical documentation improvement, electronic health record applications, reimbursement, coding, billing, compliance, quality control, and coding training. She is known in the industry as a trusted advisor and subject matter expert, and has authored the original edition of the Hospital Charge Description Master Guide, by OptumCoding, Cardiology Procedural Coding Select, by Decision Health and most recently Clinical Documentation Improvement- Principles and Practice by AHIMA Press. Her experience in the healthcare industry has focused on CDI program implementation at large academic medical centers and medium to small regional facilities. She has extensive experience managing HIM operations as a consultant and as a health system HIM director. Prior to joining himagine, she led the CDI service line for Deloitte & Touche, LLC and Navigant Consulting, Inc. She is currently the President of the Arizona Health Information Management Association.

 

Pamela Hess photo

Terry Buske

Director of Business Development, himagine solutions, Inc.

Terry Buske (Pronounced “Bus-Key”) is the Director of Strategic Business Development at himagine Solutions Inc. He has 25 years’ experience in driving economic improvements in healthcare.

He began his career in billing & insurance resolution. Towards the end of the Clinton administration, he was appointed by the Deputy Director of the Veteran Health Administration to serve on a National Revenue Taskforce; subsequently consulting with Department of Defense Hospitals, DHHS and the Indian Health Services. From there, he progressed to continuous process improvement and helped drive expansion of the 1115 Medicaid Waiver in Texas and California. Prior to joining himagine, Terry was the Sr. Vice President for a private equity group helping incubate healthcare start-ups.

He has been involved with the American College of Healthcare Executives since 2009 and has been mentored by some of the best CEO’s in the Texas Medical Center. As a member of the Healthcare Financial Managers Association and AHIMA; he is passionate about contributing to TxHIMA and supporting regional HIM chapters across Texas. 

Abstract

Since the transition to ICD-10, data points to increasing clinical documentation deficiencies in inpatient, outpatient and professional fee billing. It’s time for a new strategy that provides a broad based approach to loop in all stakeholders including CDI, HIM, Quality, Denials/Appeals, Care Management and Charge Capture. This fast paced presentation offers new CDI solutions that incorporate technology to enhance critical thinking skills and efficiencies of CDI practitioners. Learn how analysis of your coded data can assist in improving provider/CDI/coder education program, reducing the ever increasing payer denial rates and maintaining and improving the facility A/R and DNFB.

 


Managing the Global Healthcare Market

Jerry Jorgensen photo

Jerry Jorgensen

VP of Operations, Coding & HIM Solutions, GeBBS Healthcare Solutions

Jerry Jorgensen has over 20 years of coding, compliance and HIM experience. He works at GeBBS as Vice President of Operations, Coding & HIM Solutions, which involves working closely with the coding and auditing execution with health systems of all sizes. Prior to GeBBS, he worked as VP of Operations for Eclat Health Solutions. He has also served as Director of Operations/Privacy Officer for Medical Audit Resource Services, Inc., President of Healthcare Coding Solutions, and served key roles at Orlando Regional Healthcare and Health First. 

Abstract

This session will showcase five key strategies that will impact the success or failure of engaging with global resources from implementation to management. What does it take to successfully oversee a blended delivery model of global and domestic resources? What kind of scalability do you want to have available to you to meet the fast changing needs within your organization? Get examples of best practice case study successes, so you can evaluate how best to utilize resources in the global market.

 


Unseen Yet Highly Productive..Leading and Inspiring a Remote Workforce

Valerie Lund photo

Valerie Lund

Business Operations Analyst, John Peter Smith Health Network

Valerie Lund is a Business Operations Analyst supporting the Health Information Management Services (HIMS) department at JPS Health Network in the Quality Division. She received a bachelor’s degree in Business Administration from the University of Texas at Arlington. Mrs. Lund is Greenbelt certified in Lean Six Sigma and is currently involved in reviewing the non-inpatient scanning process at JPS Health Network. Recently, Mrs. Lund presented a poster describing “Beyond Deficiency Management Process Optimization and Collaboration”at the JPS Quality Fair and was awarded first place within the Quality Pillar (among 19 posters) as well as one of three Most Collaborative Project awards (among 64 posters). Mrs. Lund is a JPS Ambassador and has been recognized multiple times for promoting one or more of the JPS values of Trust, Mutual Respect, Excellence, Integrity, Accountability, and Teamwork. Mrs. Lund is also a busy mom of three young boys. She serves on the PTA Board at their elementary school, coaches a baseball team, and holds a leadership position in their Cub Scout Pack.

  

Madhura Chandak photo

Madhura Chandak B

Executive Director - Clinical Integration, John Peter Smith Health Network

Ms. Madhura Chandak B is a data and results-driven professional with extensive clinical and business operations experience, established leadership in revenue cycle management, Lean Six Sigma Black Belt (LSSBB) certification, continuous quality improvement (CQI) and passion for service excellence. She has a strong clinical background as a Physical Therapist. In her current role, Madhura has the responsibility for planning, organizing and implementing the clinical integration and health information management process to improve efficiency and clinical quality. She takes great pride in building and leading diverse interdepartmental teams to accomplish strategic initiatives in process efficiency, Electronic Health Record (EHR) optimization and health care quality improvement. Madhuraa’s graduate degrees are in Physical Therapy and Health Services Administration. She is a Fellow with the American College of Healthcare Executives (FACHE). In the community, she serves as an active member of a non-profit organization Mid Cities Mothers of Multiples (McMoms) and actively participates in Leadership Colleyville which inspires community leadership. Born and raised in India, Madhura is passionate about world travel and soulful music. She lives in the Dallas Fort Worth metroplex with her husband. They are the proud parents of three-year old twin boys.

Abstract

Our team in Health Information Management Services (HIMS) worked with the Medical Records and Medical Executive Committees, IT Epic Reporting Team, and partnered with JPS Health Network Providers across all departments to reduce the volume of outpatient open encounters. An open encounter is a visit in our electronic medical record (EMR) system that has not been completed. Typically, this is due to missing required documentation. When documentation is missing, the quality of patient care and hospital reimbursement are negatively affected. We worked to create a collaborative culture between HIM and JPS providers to complete outpatient open encounters within 14 days of the date of service. We implemented steps to ensure accountability for records exceeding 14 days, which improved the sustainability of our progress. We have seen tremendous improvement in medical record completion that will ultimately enhance the quality of patient care and stewardship through strong collaborations. In the near future, we are looking to apply a similar process to the inpatient medical records while maintain our current outpatient process.

 


Information Governance BootCamp

Katherine Lusk photo

Katherine Lusk

Chief Health Information Management and Exchange Officer - Children's Medical Center

Katherine Lusk is the Chief Health Information Management and Exchange Officer for Children’s Health System of Texas, which has received the following awards under her leadership: HIMSS Level 7 Analytics, HIMSS Davies and AHIMA Grace. She is an active AHIMA Member, focusing her attention on patient identity, health information exchange, standard development, and information governance. She received AHIMA’s Pioneer Triumph Award in 2012 for her innovative approach to the use of technology. She has also served as the President of TxHIMA and as a member of AHIMA’s House of Delegates. She speaks on national and state levels on health information management opportunities, clinical documentation improvement, patient identity and promoting the role of the HIM profession. 

 

Michelle Hermann photo

Michelle Hermann, MS, RHIA

HIM Operations Manager, Children's Medical Center

Michelle Hermann serves as the Director of Health Information Management for Children’s Health System of Texas which includes 3 hospitals, 55+ specialty practices, and 20+ community pediatricians. She has a leading role with the implementation of Information Governance for a rapidly growing organization. She recently was responsible the HIM components of on-boarding a newly purchased hospital with associate rehabilitation clinics.

Michelle has previously held positions as Operations Manager for Children’s Health System of Texas, Director of Health Information Management for St. David's South Austin Hospital and the Director of Medical Staff/Continued Medical Education for Medical Center of Arlington.

Her volunteer efforts have included: Dallas Fort Worth Health Information Management Association serving as Parliamentarian and the Greater New Orleans Health Information Management Association serving as President, Treasurer and Secretary. Michelle worked directly with AHIMA on the Information Governance Pilot and is participating in the AHIMA Enterprise Information Management Council and the Standards Task Force

Abstract

Additional Information Coming Soon.

 


Charge Description Master / CPT Coding

Kerry Martin PhotoKerry Martin

President and CEO, VitalWare

For over 25 years, Kerry Martin has been building and managing companies that provide solutions for all types of healthcare. In 1998, he founded a web-based, regulatory content and chargemaster maintenance application called CodeCorrect. As CodeCorrect’s CEO, Kerry helped hospitals by ensuring payment for the services they performed with his line of web-based products and assisting in the navigation of the ever changing reimbursement rules.

In 2000, CodeCorrect acquired MedRelevance where Kerry successfully combined the resources of the two companies to create the extremely successful CodeCorrect products. The resulting CDM product became the most installed CDM product in hospitals nationwide, earning CodeCorrect the #18 ranking on Inc. 500’s fastest growing companies in 2004 and #81 in 2005. He was instrumental in the successful acquisition of CodeCorrect by UCG in 2004, Accuro Healthcare Solutions in 2006 and MedAssets Inc. in 2008.

In 2010, with the help from a board of certified orthopedic surgeons, Kerry turned his attention to ICD-10, learning about the thousands of changes in vocabulary and additional documentation requirements. The next year, with this newly acquired knowledge, he founded VitalWare. Kerry and a team of physicians and certified coders have created a physician documentation ontology that bridges the gaps between the physician’s terminology and the coder’s terminology required for accurate documentation in ICD-10. Since 2011, VitalWare has effectively launched six innovative web-based revenue cycle management software solutions to assist organizations in facilitating revenue cycle success. Through Kerry’s adept leadership and innovation, VitalWare has flourished. The company’s success once again hasn’t gone unnoticed, coming in at #123 on the Inc. 500’s “Fastest Growing Companies of 2015.”

Abstract

Additional Information Coming Soon.

 


HIM Reimagined

Michelle Millen photo

Michelle Millen

Director, HIM, Collin College

Michelle Millen is the Director for the Health Information Management program at Collin College in McKinney, TX. Michelle serves as chair of the Council for Excellence in Education for AHIMA, is the co-chair for the Health Information Management Re-imagined taskforce, and the co-chair for the HIM Awareness initiative in Texas. She holds a Master’s of Science in Clinical Practice Management from Texas Tech University School of Allied Health and a Bachelor’s of Science in Marketing and Advertising from the School of Management and the School of Public Communications from Syracuse University.

Abstract

Health Information Management Reimagined… an initiative by AHIMA’s Council for Excellence in Education  to ensure current and future professionals are prepared for the future of HIM in the rapidly changing environment resulting from changes in healthcare, technology, and education. Recommendations and rationale of the HIMR findings will be discussed along with a timeline of implementation.

 


Unseen Yet Highly Productive..Leading and Inspiring a Remote Workforce

Lakeyshia Moore photo

Lakeyshia Moore

Corporate Director of Coding, Texas Health Resources

Lakeyshia Moore, MBA, RHIA, CHCO is the Corporate Director of HIM Coding at Texas Health Resources, Arlington Texas. She has over 15 years of HIM experience to include leadership, compliance, HIPAA, HIM operations, hospital coding, Cerner and EPIC EMR systems, Project Management and Informatics. Previously, she served as the HIM Director for West Jefferson Medical Center (WJMC) in La. At WJMC, she was responsible for all HIM operations which also included Recovery Audit Contractor (RAC), ICD-10 preparation, Computer Assisted Coding (CAC) implementation and Clinical Documentation Improvement (CDI). After completing her bachelor’s degree in HIM at Eastern Kentucky University, she worked at Saint Joseph Health System as an HIM Coder, HIM Operations Supervisor and Electronic Health Record Manager. At Saint Joseph, she implemented the Cerner and was the System Administrator for HIM after go live. She has a Master’s in Business Administration which she obtained from Sullivan University in Lexington, Kentucky. As an Administrative Fellow at Saint Joseph, she gained experience in hospital operations and human resources. Her proudest accomplishment was decreasing the Discharge Not Final Billed from 33 million to 7 million. To be closer to home, in 2008, she relocated to Dallas where she was the HIM Operations Manager for UT Southwestern Medical Center where she implemented EPIC as well as transitioned the Cancer Center to a hospital-based clinic. Realizing the direction the HIM field was going in; Lakeyshia accepted an HIM Informatics Manager position at Parkland Health and Hospital System. Her proudest accomplishment at Parkland was implementing an enterprise imaging solution for several departments to include Human Resources, HIM, Patient Financial Services and Registration. She was also instrumental in educating the hospital on ICD-10 to assure awareness and readiness. She was recently published in the HFMA June 2014 magazine where she and other HIM Leaders provided their insight and knowledge on the ICD-10 Delay. Lakeyshia is professionally affiliated with American College of Healthcare Executives (ACHE), American Association of Health.

 

Michelle Tompkins photo

Michelle Tompkins

Corporate Manager of Outpatient Coding Services, Texas Health

Michelle L. Tompkins, MBA, RHIA, CCS, COC is the Corporate Manager of Outpatient Coding Services for Texas Health in Arlington, Texas. She partners with the different entities within the system as well other HIM professionals to ensure the outpatient coding is efficient, dependable and quality oriented. Michelle believes that leadership and communication is the key to all success. She has been in healthcare administrative roles for over 15 years both in the acute care and provider realms. Previously, along with being an HIM Director and Privacy Officer, Michelle also has experience directing Admissions/Patient Access, Marketing, Guest Services and Physician Practice Management. She knows what truly drives a team a team to high performance - it is how well you connect with the people you are trying to lead by communicating and understanding their needs. Michelle spent most of her life close to the Houston area of Texas until early 2011 when she took a chance and moved to the Dallas/Fort Worth area with her family. She is an active member of her community and has sat on several community/civic boards. Currently she is a board member for the United Way of Parker County. Michelle believes being a public servant aids to promote positive community outcomes as well as economic growth for her area. In her free time she loves baking, painting and crafting plus spending time with her husband, Doug and her two children, Lindsay, 22 and Dylan, 15. Michelle has a Master’s of Business Administration from Stephens College and a Bachelor’s of Science from Weber State University. She had additional emphasis on leadership, team building and change management. She is affiliated with American Association of Health Information Management (AHIMA), American Academy of Professional Coders (AAPC), American College of Healthcare Executives (ACHE), Texas Health information Management (TXHIMA), Dallas/Fort Worth Health Information Management (DFWHIMA) and Medical Group Management Association (MGMA).

Abstract

Are you interested in optimizing your remote workforce but are not sure how to begin? During this session audience members can expect to leave with valuable tips and best practices for leading and monitoring a successful and productive remote workforce. They will learn effective communication techniques to keep leaders connected to their teams for utmost performance and motivation. Participants will also gain insights on dealing with inevitable challenges, such as holding team members accountable, technology competencies and ensuring a solid back up plan during down times.

 


Cybersecurity

David Muntz photo

David S. Muntz, CHCIO, FCHIME, LCHIME, FHIMSS

Principal, Muntz and Company, LLC, Senior Advisor, Public Policy, HITRUST ALLIANCE, LLC, Adjunct Faculty Member, Baylor University, Board Advisor, AHIMA

David Muntz, Principal at Muntz and Company, began his career as a biostatistician, then became CIO, and ultimately rose to the position of CEO at Wadley Research Institute and Blood Bank in Dallas, TX. He later worked as the SVP & CIO at Texas Health Resources and Baylor Health Care System prior to 2012, when he accepted a White House appointment to serve as the first Principal Deputy National Coordinator, Chief of Staff, and CIO at ONC (Health and Human Services’ Office of the National Coordinator) until 2013. David returned to the private sector as CIO of GetWellNetwork through 2015 where he now serves as a member of the Board of Directors. He and his teams have received numerous industry recognitions including CHIME’s Innovator of the Year at 2 different employers, and in 2014 was recognized by the CHIME Board with its CIO Legacy Award.

Abstract

Additional Information Coming Soon!

 


Patient Access to Personal Health Information: An Analysis of the Consumers Perspective

Kim Murphy Abdouch

Clinical Associate Professor, Texas State University

Kim Murphy-Abdouch, MPH, RHIA, FACHE is a Clinical Associate Professor and Clinical Coordinator in the Health Information Management Department at Texas State University. She has a broad base of health care leadership, hospital operations, health information management and finance experience and has held a variety of healthcare operational positions from Director of Health Information Management to Hospital Chief Executive Officer. She is board certified in health care management as a Fellow in the American College of Healthcare Executives and presently serves as Chair of the South Texas Chapter of ACHE’s Membership Committee. Kim is a Registered Health Information Administrator and presently serves as President-Elect of the Alamo Area Health Information Management Association. Kim is passionate about advancing healthcare leaders and follows the philosophy of Jack Welch: Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.

Abstract

This presentation will provide the results of an exploratory study was to analyze the perceptions of healthcare consumers in accessing their health information via provider portals, Personal Health Records, and through the Release of Information (ROI) process. Availability of electronic health records and consumer access to their health information electronically has changed dramatically since the enactment of The Health Information Technology for Clinical and Economic Health (HITECH) Act in 2009. Results indicated that only 10 percent of consumers were charged for their health information and 82 percent reported that they took advantage of their provider’s portal if it was available. Less than half (49.1 percent) of the consumers surveyed reported that they maintained a personal health record (PHR). These findings indicate that healthcare consumers are now requesting access to their health information in electronic form and are accessing their information through a patient portals.

 


Evidence-Based Change Management: Classic Techniques for Modern Times

Robert Murphy photo

Robert Murphy, MD

Associate Professor and Associate Dean, Applied Informatics, University of Texas Health Science Center at Houston

Robert Murphy, MD, joined the full time faculty of the School of Biomedical Informatics in 2015 after serving as adjunct faculty since 2005 when he was named Chief Medical Informatics Officer at Memorial Hermann Healthcare System. At Memorial Hermann, Dr. Murphy provided system-wide leadership on clinical information system projects, including computerized physician order entry, clinical decision support, and quality informatics. He has published and lectured widely on physician adoption and change management, development of evidence-based content for electronic health records and using information technology to improve patient safety and quality. Dr. Murphy was named by Modern Healthcare magazine in 2010, 2011 and 2012 as one of the nation’s Top 25 Clinical Informaticists. Dr. Murphy is a member of the American Medical Informatics Association, the American Medical Directors of Information Systems and the Health Information and Management Systems Society. He was board certified in Emergency Medicine through 2013, and completed his residency in emergency medicine at Henry Ford Hospital in Detroit. He graduated from the University of Kentucky College of Medicine after finishing his undergraduate work with a B.A. in History at Rice University in Houston.

Abstract

The ability to manage change, people, process, and technology may be the most important factor in successful implementation and in producing sustained outcomes. This workshop will cover the theory and principles of change management, with a particular emphasis on healthcare and information technology innovation at both the individual and organizational level. Tools and techniques for developing comprehensive change management plans will be presented. Case studies of successful and failed change efforts will demonstrate applications of these principles and techniques

 


Quality Payment Program

David Nilasena photo

Dr. David S. Nilasena, MD, MSPH, MS

Chief Medical Officer Region VI, Centers for Medicare & Medicaid Services

Dr. Nilasena is the Chief Medical Officer for the U.S. Centers for Medicare & Medicaid Services’ Dallas Regional Office. He has been with the agency since 1995. He is the regional lead for the agency’s Value-Based Purchasing initiatives, including quality reporting and pay for performance programs in hospitals, ambulatory surgical centers and ambulatory care settings. He is also a lead contact for the HITECH EHR Incentive Programs and the Quality Payment Program (QPP) and is also part of the regional team implementing the Health Insurance Marketplace. Dr. Nilasena has been the CMS lead for national quality improvement efforts in acute myocardial infarction, heart failure and stroke. He has served as a clinical and technical consultant to Quality Improvement Organizations and End Stage Renal Disease Networks in CMS Region 6.

Dr. Nilasena received his medical degree from the University of Texas Health Sciences Center at San Antonio. Following an internship in internal medicine at the Oklahoma University Health Science Center, he completed a two-year research fellowship in immunology at the Oklahoma Medical Research Foundation. He completed residency training in general preventive medicine and public health and a fellowship in general internal medicine and medical informatics at the Veterans Affairs Medical Center in Salt Lake City, UT. Dr. Nilasena has masters of science degrees in both public health and medical informatics from the University of Utah. He is board certified in general preventive medicine/public health.

Abstract

An Overview of the Quality Payment Program

 


Hot Topics in HIPAA Enforcement

Vaniecy Nwigwe, JD, MSA

Office for Civil Rights, Health & Human Services

Vaniecy Nwigwe is the Deputy Regional Manager with the U.S. Department of Health and Human Services, Office for Civil Rights, Southwest Region.  Vaniecy started her career with OCR in 2008 as a legal research assistant.  She became Deputy Regional Manager in 2014. Vaniecy has worked with other federal agencies throughout her career.  She received her Juris Doctorate from Southern Methodist University, her Master of Science in Accounting and Information Management and her Bachelor of Arts in Government and Politics from the University of Texas at Dallas. 

 

Leon Loggins, EOS

Office for Civil Rights, Health & Human Services

Leon Loggins is an Equal Opportunity Specialist (EOS) with the U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR), Southwest Region.  Leon started his career with OCR as a Research Assistant in the summer of 2004.  He transitioned to permanent status as an EOS in September 2009. He received his Master of Public Administration from Walden University, College of Social and Behavioral Sciences and his BAAS from the University of North Texas, College of Public Affairs and Community Service.

Abstract

This presentation will provide HIM professionals with additional understanding of Federal privacy standards protecting individually identifiable health information.

 


Student Academy: HIM Professionals Wanted
Panel: How to Use your new HI Superpowers to Get Your First HI Job

Introduction

Patricia Pierson photo

Patricia Pierson, RHIA

Professor of Health Information Management - Collin College

Patricia Pierson, RHIA is a full-time faculty member in the Health Information Management Department at Collin College in McKinney, Texas.   Patricia has worked in many different areas of HIM including management in acute care hospitals, healthcare software sales, and healthcare consulting before moving into full time teaching.  She is an active member of TxHIMA and AHIMA and was awarded a Mentor Award from AHIMA in 2011.   Patricia started the Student Academy at the Texas Health Information Association annual convention in 2011 and has been a presenter at numerous local and state meetings.

Susan Fenton, PhD, RHIA, FAHIMA

President - TxHIMA, Associate Dean for Academic Affairs and Assistant Professor - UTHealth School of Biomedical Informatics

Susan H. Fenton, PhD, RHIA, FAHIMA, is Associate Professor and Associate Dean for Academic Affairs at the University of Texas Health Science Center at Houston (UTHealth) School of Biomedical Informatics. Dr. Fenton teaches health informatics standards and health informatics safety and security, among other topics. Dr. Fenton has served as PI for various grants, including a recently awarded $1 million ONC Curriculum Development and Training grant, a $5.4 million university-based training grant from the Office of the National Coordinator and a $900,000, 2-year health IT workforce research and training grant from the Texas Governor’s Office. The textbook, “Introduction to Healthcare Informatics,”which Dr. Fenton co-authored with Sue Biedermann, was published by AHIMA Press in July of 2013. Dr. Fenton has worked in the health information management field for nearly 30 years as a researcher, practice leader, and academician. Among other honors, Fenton has received the 2012 AHIMA Triumph Award for Research. She holds a PhD in Health Services Research from the Texas A&M School of Rural Public Health, an MBA from the University of Houston, and a BS in Health Information Management from UTMB Galveston.

 

HIM Professionals Wanted

Priscilla Keeton photo

Priscilla Keeton, MS, RHIT

HIM Director, Parallon/HCA

Priscilla Keeton, MS, RHIT is a HIM director with Medical City Healthcare in the DFW metroplex.  She began her HIM career working part time as an HIM clerk while earning her associates degree in Health Information Technology and her masters degree in Health Informatics concurrently.   Previous to beginning her career in HIM, she worked as an electronic engineer for 10 years.

 

In 2012, she earned her MS and her RHIT and began her professional development in HIM.  In 2015, she was the recipient of the AHIMA Rising Star Triumph Award for her significant achievement in the HIM profession in under 5 years.  She has served on the board of the local association and has been a previous presenter for TxHIMA student academy. 


New Grads: The Prescription for Success

Shawna Ridley photo

Shawna A. Ridley, MBA, RHIA, CPC, COC, CPMA

Health System HIM Director, UT Southwestern Medical Center

Shawna Ridley is the Health System Director of the Health Information Management (HIM) Department at UT Southwestern Medical Center and has been employed there for the past 18 years. Prior to joining the UT Southwestern team, she was a General Manager for Maxim Health Care. She has served as adjunct faculty at Sanford Brown College, Devry Institute, PCI, Eastfield, Mountain View, Brookhaven and Richland Community Colleges and is currently working for the College of Health Care Professions. Ms. Ridley has been an educator for 21 years and has worked in the health information management profession for 27 years.  

Ms. Ridley was the Past President for the Dallas/Fort Worth Health Information Management Association (DFWHIMA) and served as the Finance Chair for the Texas Health Information Management Association (TxHIMA) for four years. Prior to these elected positions, she served as the DFWHIMA treasurer for three banner years.  She was appointed as the first Employee Advisory Chair for UT Southwestern Medical Center from 2010-2012. She currently sits on several task forces at UT Southwestern Medical Center and is an Employee Engagement expert for newly on-boarded leadership.  In 2012, she was one of the Governor’s Texas Women Hall of Fame nominees. Ms. Ridley also served as Chair for the Executive Women in Texas Government (EWTG)-Dallas Affiliate Office and was nominated as EWTG Woman of the Year in 2013. She is very active in the American Health Information Management Association (AHIMA), serves on several committees and is an AHIMA mentor for new graduates.  Over the years, Ms. Ridley has mentored over 100 students from her various teaching affiliations. She is a participant on many health information management forums, local advisory boards and relevant associations.  

Ms. Ridley is an honors graduate from Texas Woman’s University and has a Bachelors Degree in Health Information Management; an honors graduate from Amber University with a Masters in Business Administration and an honors graduate from UT Southwestern School of Allied Health with a Certificate in Gerontology and Geriatric Services.  She is an accomplished Registered Health Information Management Administrator (RHIA) and holds two coding certifications: Certified Professional Coder (CPC) and Certified Outpatient Coder (COC) and is a Certified Professional Medical Auditor (CPMA).

Abstract

Additional Information Coming Soon!

 

Panel Discussion - How to Use Your New HI Superpowers to Get Your First HI Job

Moderator

Catherine Walker photo

Catherine Walker, RHIA

HIM Informaticist, Texas Health Resources

Catherine has been with Texas Health Resources for over 3 years, during which time she has held positions as a Records Management Specialist, HIM Data Analyst/Quality Auditor, and is now an HIM Informaticist.

Catherine’s training includes graduating from Texas State University with a BS in Health Information Management and receiving a BS in Computer Information Systems from the University of Texas at Tyler. She also received a graduate certificate in Applied Health Informatics from the University of Texas Health Science Center at Houston. Catherine received her RHIA certification in July of 2013.

Catherine recently served as parliamentarian for DFWHIMA and was on the TxHIMA Bylaws Committee.

Catherine enjoys gardening, outdoor activities and spending time with her family.

 

Panelists

Sharon McNeal photo

Sharon McNeal, RHIA

Manager, Release of Information, Health Information Management Services, Texas Health Resources

Sharon McNeal is a recent graduate of Texas State University where she received her Bachelors’ of Science in Health Information Management. Her career in Health Information Management began in 1997 as a student at Tarrant County College in Fort Worth, Texas. She worked as a part time coder and an HIM Clerk at two different facilities while a student. Upon graduating from TCC 1998, she continued her career as a Coder.

 

Kim Rodenbusch photo

Kimberly Rodenbusch, RHIT, BAS

Director of Health Information Management at Post Acute Medical Rehabilitation Hospital of Allen

Kim Rodenbusch has enjoyed working in the health information field for the last ten years, first as a Certified Medical Transcriptionist, and now as the Director of Health Information Management at Post Acute Medical Rehabilitation Hospital of Allen. She earned an Associate of Applied Science in Health Information Management through Collin College in December 2013, and has just recently completed her Bachelor in Applied Science in Health Studies at Texas Woman’s University. She enjoys mentoring, is a voracious reader, and continues to be a lifelong learner.

 

Kim Schletewitz photo

Kimberly Schletewitz, RHIA

HIM Operations Manager for Children’s Health System of Texas (CHST)

Kimberly Schletewitz serves as HIM Operations Manager for Children’s Health System of Texas (CHST). She joined Children’s Medical Center in May 2012 as a Systems Analyst in support of HIM software applications. In that role, as part of the organizational transition from fee-for-service to prospective pay, she took a leadership role in the implementation of 3M Computer Assisted Coding. As subject matter expert of 3M products at CHST, she led the planning, implementation and integration with Epic of a number HIM applications including Clinical Documentation Improvement, Potentially Preventable Events reporting, Clinical Risk Grouping, and Medical Necessity alerts. She leverages that IT experience in her current Health Information Management role.

Prior to her career move to healthcare, Kimberly had 20+ years of management and leadership in electronic manufacturing. In 2012 she completed her HIT education, earned an AHIMA certification as a Registered Health Information Technician (RHIT) and changed her career focus from ITAR (International Traffic in Arms Regulations) to HIPAA.

 

Annie Tapiawala photo

Annie Tapiawala, CCS, CPC, CCC, AHIMA Approved ICD-10 Trainer

Outpatient Coding Manager, Health Information Management Division, Parkland Health & Hospital System

Annie Tapiawala is an outpatient coding manager. Completed coding education at Collin College and Bachelor’s Degree HIM at Stephen’s College Missouri.

  

Margaret Wang photo

Margaret Wang, RHIT

Team Lead, Clinical Abstracting,GuideIT

Margaret has a MS degree in veterinary physiology and pharmacology from The University of Georgia, and her background is in research. After taking time off to be a stay-at-home mother, she was interested in healthcare and enrolled in the HIM program at Collin College. Margaret graduated from the program in 2012 and became RHIT credentialed in 2013. She worked as the HIM Coordinator at Baylor Scott & White McKinney from 2014 to 2016. In 2016, she moved on to AccentCare Inc, a home health care company, where she supervised the Face-to-Face Medical Records team. Recently, Margaret joined GuideIT as a Team Lead for medical records abstraction.

 


Holy Cultural Diversity, Batman! Harnessing Your Inner Superhero to Effectively Manage Your Team

Joy Ridlehuber, RN, MSN, CPC, CRC

Director, Coding, CenseoHealth

Joy Ridlehuber, RN, MSN, CPC, CRC has had a successful career in clinical nursing, coding management, education, and risk adjustment. Ms. Ridlehuber has taught on four university faculties, teaching nursing and health education. She has also been a Director of Education for a satellite continuing education television network, and for a major Dallas-based hospital system. She currently directs the CenseoHealth Coding Department in Dallas where she has team of 60+ coders, auditors, group leads, and managers.

Abstract

>Using 15 "superpowers" and a shot of humor as a foundation, the presentation will arm the audience with principles and techniques to foster excellence in working with large teams that come from many nations and cultures. HIM is often a melting pot of experiences, backgrounds and cultures, and in current business practice, we are seeing more work sent offshore. This presentation will present anecdotal and hands-on techniques that the user can apply in any practice setting, allowing them to foster better working relationships with teams in any geographic location.

 


Inspire * Innovate * Lead - AHIMA's 2017 Report to the CSAs

Diann Smith photo

Diann H. Smith, MS, RHIA, CHP, FAHIMA

President/Chair-Elect, AHIMA Board of Directors

Diann H. Smith, MS, RHIA, CHP, FAHIMA,  is the Vice President of Health Information Management Services at Texas Health Resources,  a  29-facility integrated health care system.  She  is the current AHIMA President/Chair-elect. She has also served as director on the AHIMA board; chair of the AHIMA Professional Ethics Committee, president of TXHIMA and commissioner on CAHIIM board. Smith has received several notable awards, including the 2016 Inspiring Women Award, 2016 Women of Visionary Influence Mentor of the Year Award and AHIMA’s Triumph Leadership Award. She’s a published author and speaker on a variety of health care-related topics and has served on community non-profit boards, including the American Cancer Society Advisory Board of Tarrant County.

Abstract

Visualize the future of HIM in this dynamic healthcare environment through awareness of AHIMA’s 2017 and beyond strategy and how you can inspire, lead and innovate in your career.

 


Revenue Integrity: Coaching the Team & Achieving the Goal

Amber Sterling, RN, BSN, CCDS

Director, Clinical Documentation Improvement Services, TrustHCS

Amber Sterling began her career in the cardiac ICU in post-operative open heart surgery and extended her experience into the PACU and general ICU as a travel nurse, working in large academic hospitals such as Stanford University Medical Center and small community hospitals. She transitioned into case management, working in areas such as hospice, medical necessity review, and level 1 trauma urban emergency room. She served as the manager of case management and utilization review for a nationally recognized children’s hospital in Indianapolis, Indiana, before taking an opportunity to lead a five-hospital network as the director of CDI. Some of her most notable efforts are in developing a CDI quality audit program, training physician advisors in reconciling cases to ensure accuracy and prevent denials, creating a retro DRG denial review process, and successfully developing and implementing a physician engagement program as well as a nontraditional impact review. She has presented on the national stage for Epic (EMR) regarding successful CDI program startup. Amber is now the director of CDI Services for TrustHCS where she consults with clients from a variety of backgrounds and bedside to develop and improve CDI programs

 

Nena Scott photo

Nena Scott, MSEd, RHIA, CCS, CCS-P, CCDS

Director of Coding Quality and Professional Development, TrustHCS

Nena Scott has served as an educator in the healthcare industry across numerous organizations over the past two decades. Her experience includes the creation and successful implementation of a Registered Health Information Technology program at a community college in Northern Mississippi where she served as the program director and lead instructor for over a decade. Her current role with TrustHCS includes overseeing of the ICD-10 educational offerings. As a professional educator, Nena’s experience spans the wide range of health information topics including quality improvement, health care law, ethics and billing. She has trained coding staff and served in a management capacity within the Health Information Management Department. Nena is an active member of the Research and Periodicals Workgroup of the Council for Excellence in Education (CEE) with AHIMA and is on the CAHIIM Panel of Accreditation Reviewers. She is a doctoral candidate at Mississippi State University pursuing her degree in Higher Education and has been honored with various educator, advisor and consultant awards.

Abstract

Most healthcare systems already have a proven process in place to monitor and measure revenue integrity in a fee-for-service world. The concept of revenue integrity is not new. However, revenue cycle silos that worked smoothly in a fee-for-service model must be torn down and re-engineered to thrive in the era of value-based care. During this session, attendees will review proactive approaches to maintaining Revenue Integrity with real-world strategies that get Coding, CDI and provider groups focused on the same targets.

 


Aligning Auditing and Education Under ICD-10

Anna Wheeler

System Services Coding Director, Memorial Hermann Health System

Anna currently works as the Director of Coding Services for Memorial Hermann Health System. She is responsible for the operational and fiscal management of the coding department for all the facilities within Memorial Hermann. A Louisiana native Anna graduated from the University of Louisiana in Lafayette, Louisiana with an undergraduate degree in Health Information Management. Anna is a Registered Health Information Administrator and also holds a Masters of Public Health from the University of Texas. Anna is accountable for creating a coding culture of compliance and performance across a large multi facility healthcare system.

Abstract

With the implementation of ICD-10 the coding department needed to re-evaluate their educational needs and ongoing resources for coding staff. Learn about aligning internal coding audits with educational objectives to achieve coding quality. Hear how to trend coding changes using analytic reports and provide detail data to educational team for focus education topics. Also learn how a concurrent question and answer list created under ICD-10 became a valuable resource for coding staff and tracking questions sent to Coding Clinic. Hear results on using automated tools to trend coding results by facility, coding specialist, and more.